Desktop Prototype Website FAQ

Q: How can I enable microphone permission once I blocked the microphone permission?

Try the following steps as recommended by Google:Change a site’s camera & microphone permissionsOpen Chrome.At the top right, click More and then Settings.Under “Privacy and security,” click Site settingsClick Camera or Microphone.Turn on or off Ask before accessing.Review your blocked and allowed sites.To remove an existing exception or permission: To the right of the site, click Delete.To allow a site that you already blocked: Under “Blocked,” select the site’s name and change the camera or microphone permission to “Allow.”If you’re using a Chrome device at work or school, your network administrator can set camera and microphone settings for you. In that case, you can’t change them here.Learn about using a managed Chrome device..

What should I do if Screen Sharing / Screen Recording is not starting on my macOS/ Apple Laptop?

You need to allow screen recording permission for Google Chrome.

1. Click on the “Apple icon” from the left top of the screen

2. Open System Preferences, click the “Security and Privacy”

3. Find the “Screen Recording” section, click the box next to Google Chrome to allow Screen Sharing. You may need to click the unlock icon in the bottom-left.

4. Next, click “Quit Now”. Quit and restart Google Chrome, now you’re ready to take the test.

Do I need to download any other software?

Yes, only once! You’ll be prompted to download the UserAdvocate Extension into the Google Chrome browser on your computer when you start the User Study.

Can I take the User Study on other browsers except for Google Chrome?

Not at the moment. We are still building support for other browsers.

Is it necessary to provide the microphone permission / what if I skip giving the permission?

Yes, The purpose of a user study is to understand your usability feedback of the Website in the best way possible. Voice feedback along with Screen Sharing helps us to make meaningful conclusions about the Design shortcomings and things that you like/dislike about the test Website. So, We strongly recommend you allow this permission to increase your chances of getting rewarded. A submission without any voice feedback is most likely to get disapproved by our client, and you will be requested to re-take the test.

How can I enable microphone permission once I blocked the microphone permission?

Try the following steps as recommended by Google:

Change a site’s camera & microphone permissions

Open Chrome.
At the top right, click More and then Settings.
Under “Privacy and security,” click Site settings
Click Camera or Microphone.
Turn on or off Ask before accessing.
Review your blocked and allowed sites.
To remove an existing exception or permission: To the right of the site, click Delete.
To allow a site that you already blocked: Under “Blocked,” select the site’s name and change the camera or microphone permission to “Allow.”

If you’re using a Chrome device at work or school, your network administrator can set camera and microphone settings for you. In that case, you can’t change them here.
Learn about using a managed Chrome device..

Am I allowed to take the User Study in Chrome's Private/Incognito Window?

No, we don’t support Private window / Incognito mode to take the user study.

Can I take the User Study as 'Guest' User in Chrome Browser?

No. For user’s security reasons, Google doesn’t allow any extension to work in Guest account.