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Absolutely! Signing up for User Advocate Community is free and simple. There are no hidden fees or costs involved.
Of course you can! Our UserAdvocate Community app makes it super easy for you to provide and submit feedback. Just follow the instructions in each user research and make sure you have good Wi-Fi connection.
Rewards vary based on the complexity and type of the study you participate in. Typically, a single-user research can be from $5 -100, or even more, depending on mainly whether it’s a survey, app testing, or user interview. There is no restriction on how many you can participate in!
You can choose to be paid by PayPal or Bank Transfer. Yes, we transfer in local currency to bank accounts in most countries.
You can expect to be paid within 21 working days after completing a user research. During this time, your submission will be reviewed and once the researcher accepts your submission, you will receive a form on your registered email ID requesting preferred payment details.
All you need is your smartphone or computer as well as a good Wi-Fi connection to participate in a user research.
We put in a lot of effort to create a comprehensive user guide to ease your journey. Please refer to our user guides for more details.
In case that does not answer your questions, you can always contact us via email at hi@useradvocatecommunity.com.
The length of user research primarily depends on the type of research. A website or app test typically takes 15-20 minutes while user interviews are typically longer around 50-60 minutes. The estimated duration will be indicated in the project description.
Note: Incentive levels vary accordingly.
Most often, you’ll be asked to interact with a website, mobile app, or product, and share your experiences and thoughts. For example, what did you like/dislike and why, did it meet your needs/expectations, and any suggestions?
We call this ‘user research’.
You may also be asked to participate in a simple online survey of Q&A.
You will be asked to interact with a website or app and give feedback on your experience. There will be certain tasks that you will be required to complete which is called ‘Completing a Task’. Speaking your thoughts out loud is important to researchers and is a requirement for approval.
USER TESTING
There are simple steps you need to follow to participate in user research :
1. Take the screener – A screener is a short online survey of “Yes/No” questions to evaluate whether you meet the desired profile of participants for a study. Not all studies will have a screener.
2. Take the test and submit
3. Wait for review by the researcher
4. The payment incentive form will be shared on your registered email id
5. Fill in payment details and preferred mode of payment ( PayPal/Bank Transfer)
6. Incentive will be paid
USER INTERVIEW
The steps for user interview requires a live video call with the researcher. The following steps are taken for participating in a user interview :
1. Submit the screener
2. Once qualified, you will receive a phone/WhatsApp call to check further whether you are a fit for the study
3. A meeting will be scheduled with the researcher based on your availability
4. User interview will be taken on the selected date and time
5. Incentive payment processed
Note: Incentives for user interview is the highest.
Screener is a short list of survey questions asked before taking the study to determine whether you fit the desired target profile for the given test. Some tests have it, some don’t. You will need to pass the screener to be participate in the test, if there is one.
There may be instances during the test when the voice recording is unclear, in such cases, the test may be rejected. We provide quality feedbacks and insights to our clients. If the criteria is not met, the test may be rejected and asked to be re-conducted.
Few reasons for rejected may be :
1. Voice was unclear
2. Lack of verbal feedback
3. Incompleting a task or skipping a task altogether
Your screen and voice may be recorded during the website or app test to properly capture your experience.
Whenever recording is needed, we will always seek your permission and consent before the start of any user research.
In the UserAdvocate Community app, check the tab ‘Tests’ at the bottom menu bar. Invitations to screeners for user interviews are only sent through emails, so please check your email regularly. Both invitations for user research and screeners are sent to your registered email.
You can choose to be paid by PayPal or Bank Transfer. Yes, we transfer in local currency to bank accounts in most countries.
You can expect to be paid within 21 working days after completing a user research. During this time, your submission will be reviewed and once the researcher accepts your submission, you will receive a form on your registered email ID requesting preferred payment details.
Please ensure the following steps are met :
1.Check your email and make sure you have filled up the incentive form
2.Make sure you have given the correct PayPal ID or bank transfer details
3.You can expect to be paid within 21 days
If you still face issues, please feel free to drop a message on hi@useradvocatecommunity.
The following devices are recommended for participants. To know more about your device configuration, go to Settings and check for version details.
Computers :
Windows Computer: Click here to find out how to update to the latest Windows version.
macOS MacBook, iMac: Click here to find out how to update to the latest macOS version.
Smartphone :
Android phone: Android Version 5 and above. Click here to find out how to update to the latest Android version.
iPhone: iOS 13 and above. Click here to find out how to update to the latest iOS version.
Tablet :
Android tablet: Android 8 and above
iPad: iPad iOS13 and above
This means most devices are supported 😊
Website/App testing: It requires a Chrome Extension – we recommend using the latest version of the Google Chrome browser and the Chrome Extension on the Desktop.
Or, you will have to take the test on the UserAdvocate Community app by downloading it on your mobile/ tablet devices.
For user interviews: We recommend using the Google Chrome browser on desktop and mobile.
If you encounter any technical problems, UserAdvocate Community has a customer support team available to assist you. You can usually contact them through email by dropping a message at hi@useradvocatecommunity.
We follow strict privacy and security protocols for personal information. We mainly use your personal data to select you for the right test, to process compensation, and to improve our utilisation of your service as a UserAdvocate Community member. We do not sell our UserAdvocate Community member information to third parties. To learn more please refer to our Privacy Policy.